Track your Order
The products ordered by you on Creatapoojaghar.com are delivered in following ways:
- Poojaghar fulfilled delivery;
- Delivery Partner fulfilled delivery
- Delivery by third party carriers;
For details regarding shipment & delivery or tracking your package or charges for delivery, please email us at sales@creatagroup.com
If your order was shipped directly by the Poojaghar, then contact on +91-8888166665 for tracking information.
*Minimum 3-4 working days are required to deliver order to customer end
*Maximum 6-8 working days are required to deliver order to customer end
(If any problem occurs in transport/ third party carrier’s side)
Note: If your package shows as delivered, but you haven’t received it, then ask for Proof of Delivery (POD)
Our Courier Partners
We work with the following courier partners to deliver items. If you have an issue with your delivery, you can contact directly with courier partners or call us at our customer services centre.
|
Courier Partner |
Website |
Contact Details |
Email ID |
|
Shiprocket |
www.shiprocket.in |
9266623006 |
|
|
Delhivery |
www.delhivery.com |
– |
Undeliverable Packages
A package/product may be undeliverable if & only if:
- The customer refused delivery.
- The address given is incorrect. Always check your address before placing an order.
- Nobody is available to accept the delivery after multiple attempts.
- Due to local and regional lockdowns, our ability to deliver packages is impacted in affected areas. To help prevent the spread of Covid19, we work with local authorities to ensure that we have necessary clearances and passes, while adding in more cities to resume services gradually.
- All undeliverable packages/products are returned to us and we issue a full refund (if the payment is already made).
- Our courier partners can’t retrieve and deliver an undeliverable package, even if it is at a local courier station.
Delivery Charges
FREE delivery in all over the INDIA (*for abroad clients delivery charges are actual as required)